A. We accept the following credit cards: JCB, VISA, Master Card, and American Express.

A. We do not accept returns or exchanges for reasons other than product defects or incorrect deliveries. Please understand that we cannot accept any returns or exchanges due to customer convenience.

A. It is 860 yen nationwide.

A. In general, your order will be delivered via Yamato Transport within 2 to 7 days (excluding Saturdays, Sundays, national holidays, summer holidays, and New Year holidays) after your order is completed.

[Estimated Delivery Time]

• Time until shipping: Orders are usually shipped within 2-5 business days after the order is placed.
• Time from shipping to arrival: Delivery usually takes about 2-5 days after shipping.

[Please note]

• If you order a pre-order or made-to-order item
  Shipping will be scheduled according to the product's release date or specified shipping date. If you order it together with regular items, all items will be delivered together on the shipping date of the item with the latest shipping date.

A. Our store does not offer direct international shipping (shipping is limited to within Japan).
However, you can purchase products from overseas by using the international shopping proxy service "WorldShopping BIZ."

A. We do not accept returns or exchanges of products due to customer convenience (e.g., incorrect size, different from image, mistaken order).

Only in cases of "product defects" or "delivery errors (wrong item shipped)", we will exchange the product for the same item or process a return and refund, provided that we are contacted within 7 days of product arrival.

A. We sincerely apologize, but we do not accept returns or exchanges of products due to customer-related reasons, such as incorrect sizing.

A. Yes, you can place an order without registering as a member (guest checkout). If you register as a member, you will not have to enter your information for future purchases, and you can easily check your purchase history.

A. From the login screen, click the "Forgot your password?" link and enter your registered email address. We will send you an email to reset your password.