Legal notice

Inquiries

Operating Hours: Monday – Friday 10:00 – 18:00 *Excluding Saturdays, Sundays, national holidays, summer holidays, and Year-End/New Year holidays. Contact Us Here.

Distributor Name

BBF Co., Ltd.

Address

7F Uchisaiwaicho Tokyu Building, 1-3-2 Uchisaiwaicho, Chiyoda-ku, Tokyo 100-0011, Japan

Contact Information

Tel: +81-3-5202-4702

Representative

Atsushi Tamura, Representative Director

Product Prices

Displayed on each product page (All prices listed on this site include consumption tax).

Sales Restrictions

Credit card payments may be declined if the card is not under the customer's own name. Minors are requested to obtain the consent of a parent or legal guardian before placing an order.

Delivery Time and Method

Orders are typically delivered via Yamato Transport within 2 to 7 business days (excluding Saturdays, Sundays, and national holidays) after order confirmation. Delivery may take longer during peak ordering periods or around consecutive holidays. Shipping is strictly limited to addresses within Japan.

Returns, Exchanges, and Cancellations

We do not accept returns or exchanges for reasons other than defective products or incorrect shipments. Please note that returns or exchanges for customer convenience cannot be accepted under any circumstances. If you receive a defective or incorrect item, please contact our support desk via email within 7 days. We will provide instructions on the return and refund process after receiving your notification. Return shipping fees for items purchased on this site are to be borne by the customer. However, if the return is due to reasons attributable to our company, we will reimburse the return shipping fee.

Additional Charges

  • Consumption tax

  • Product shipping fee

  • Delivery/handling fee

Shipping Fee

Flat rate of 860 JPY nationwide within Japan.

Payment Methods

Credit Card Payment JCB, VISA, MasterCard, American Express

Payment Deadline

Credit Card: Billed in the month the product is shipped.